AI & AutomationThe Average Company Now Runs 13 AI Agents. Here's What That Means for Your Small Business.
Salesforce's 2026 Agentic Enterprise Index shows agents per organization nearly tripled from 5 to 13, with creation time down 53% and 7 in 10 customer-service sessions handled autonomously. AI agents quietly became working infrastructure this year. Here is what the data says, why it happened now, and the three-agent version that fits a business with no IT department.
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